Character Breakdown

Klaus

Klaus has a dark and broody side but in contrast he is warm and welcoming, he needs the audience to hear his story. Stereotypical German accent that may slide at times, he may be a little krazy. This is the closing night of his restaurant and he reminisces highlighting the good and the bad, the old and the modern. Life is too fast nowadays for Klaus. Klaus represents an era - he is a fantasist.…

Bridgette

Bridgette is Klaus's counterpart; she represents most things that he detests, she's quick witted, sharp tongued and not afraid to show it. Yet generous to a fault when it comes to the most important matter.the customer's pleasure and dinning experience. Bridgette represents an attitude. The accent is far away from Klaus's as possible. She understands the modern world and accepts it. Realises that people don't always have time or the inclination to be polite and welcoming, she is a realist. She has a skill for reading people and relies on her instincts.…

Victoria

She is the newbie, she's young fresh naïve, and about to be tainted and introduced to the world of waitering by Bridgette. She is the chi karma and happiness, a little bit of a daydreamer. She listens to both Klaus and Bridgette and finds her own path, way. But she finds this through trial and error.

Domingo

Disgruntled chef who has a degree in some super technical subject. Feels that he is the only one with a brain and a clue. Thinks that Bridgette and Klaus make things complicated on purpose, just to anger him. Rude, stupid, blind, impatient. His whole attitude problem is due to frustration and he shouldn't be working in a kitchen, eventually Bridgette turns the tables on him and makes him serve.disaster. Domingo could be Greek/Spanish/Italian. He thinks FOH is a breeze.

Jenny/Jim

These are the stereotypical regular customers that can be predictable. More often than not requesting seating at the same table, and ordering the same drinks and food. Waiting staff either love or loathe them, they in turn feel the same. Everyone has their favourite. Jenny and Jim hate to feel that they are predictable.

Mr. Grey

This customer gets himself in the middle of an argument between Bridgette/Clive and Klaus, the outcome of this is that he stands up and lets off steam. 'It's not about you, it's about me.' His point of view is that the rest of them have missed the point. That it doesn't matter where or how you are served, at the end of the day you've chosen to come to a restaurant with the expectation of being treated properly, and to enjoy a meal. The point of this character is to highlight that all of us that work in the customer service industry get too wrapped up in ourselves and forget that the customer is still the most important thing.

Extras

A mixture of three or four people who represent nondescript waiters/customers, they come in and out of the action and are both verbal and non-verbal. Examples: Students, tourists, a crowd waiting for a table, the gay brigade (the 'miserable lesbians'!), people applying for jobs during the lunch rush etc. Some of these will be stand alone roles and some doubled up with previous mentioned characters.